Case Studies
"Working with Neil has been transformative for me and my family business.
When my mother transitioned out of leadership, we had no roadmap for stepping into her shoes. Neil not only helped us understand the nuts and bolts of running the business but also guided us through strategic planning that set the foundation for our success.
He provided clarity and confidence in areas like leadership, decision-making, and growth strategies. I genuinely don’t know how we could have navigated the last few years without his help.
Neil's expertise was pivotal in shaping our business and preparing us for the challenges ahead."
– Tyler McCormick, President, Collett Propane
CLIENT OVERVIEW
Company: Collett Propane
Industry: Propane Supply and Seal Coating Services
Client: Tyler McCormick, President
CHALLENGES
• Leadership Transition: The family business was undergoing a major transition as Tyler’s mother, the president, was stepping down, leaving her sons to take over the leadership roles.
• Knowledge Gap: The new generation lacked the full understanding of critical business operations beyond day-to-day activities, such as HR, payroll, and strategic decision-making.
• Alignment Issues: The brothers, though capable, struggled with cohesiveness and consistent decision-making.
• Growth and Sustainability: Ensuring smooth growth, managing culture, and planning for senior leadership retirements were critical concerns.
SOLUTIONS DELIVERED BY NEIL ARTHUR
• Leadership Coaching: Neil worked closely with Tyler and his brothers to instill a strategic mindset and train them on what it means to be business owners.
• Strategic Planning: Neil guided the family through multi-year strategic planning, which included mapping out the leadership transition and skill development to ensure the business’s continued growth.
• Recruitment and Retention Strategies: Introduced practices like “always hiring” and reviewing employee roles annually to foster sustainability in workforce planning.
• Culture Reinforcement: Helped identify and preserve the family-oriented workplace culture while preparing for inevitable leadership retirements.
• Marketing and Growth Strategies: Collaborated on effective marketing plans that contributed to significant organic growth, expanding the customer base from 5,200 to 9,000 customers.
RESULTS
• Seamless Leadership Transition: The family successfully transitioned ownership and leadership roles, with Tyler stepping in as president.
• Growth Despite Challenges: The company grew its customer base by 73% over five years, even amidst disruptions like COVID-19.
• Enhanced Strategic Thinking: Tyler and his brothers now focus on company-wide health, setting and meeting long-term goals rather than getting caught up in day-to-day operations.
• Sustained Culture: Employees felt supported, and the company retained its unique family-oriented culture.
WHAT DOES NEIL ARTHUR DO?
Neil Arthur specializes in coaching family-owned businesses through critical transitions and helping them achieve sustainable growth. His expertise lies in strategic planning, leadership development, and operational alignment. Neil excels at translating complex challenges—such as succession planning, organizational restructuring, and employee retention—into actionable plans tailored to the unique dynamics of family businesses. By fostering trust, providing clear guidance, and equipping leaders with essential skills, Neil empowers businesses to thrive in both the short and long term.
What is your transition challenge? Book time to explore your options.
"Working with Neil has been transformative. His one-on-one coaching brought clarity during chaotic moments, and his ability to provide calm, insightful guidance was invaluable.
Neil’s probing questions helped me think deeply about succession planning and long-term vision, even when I was just settling into my role. His emphasis on accountability, both personally and within our leadership team, created meaningful progress.
Neil's ability to connect with our leadership team during a challenging period like the pandemic and provide resources and positive reinforcement was a testament to his expertise. He always offered professional recommendations and actionable insights, no matter the complexity of the issue at hand."
-Jenny Kerns, President, ElectroShield Inc.
CLIENT PROFILE:
• Name: Jenny Kerns
• Position: President, ElectroShield Inc.
• Industry: Industrial Automation (electrical connectors and auxiliary products)
• Challenge: Transitioning into ownership, fostering accountability within the leadership team, adapting to pandemic-related disruptions, and laying groundwork for succession planning.
CHALLENGES ENCOUNTERED:
• Transitioning from the previous owner’s structure to a new leadership approach.
• Leadership team struggles with mutual accountability despite it being a core value.
• Adaptation to remote work during the pandemic while maintaining productivity and team cohesion.
• Lack of a defined succession plan or long-term vision when first taking ownership.
NEIL’S INTERVENTIONS:
• Leadership Coaching: Neil provided one-on-one coaching to Jenny, offering calm, insightful guidance during high-pressure situations. His coaching addressed both strategic and day-to-day challenges, helping her navigate the transition as a new business owner.
• Accountability Reinforcement: Recognizing the leadership team’s difficulty in holding one another accountable, Neil introduced external perspectives and structured approaches to improve team accountability. This focus aligned with ElectroShield’s core values and fostered gradual progress.
• Succession Planning: Neil initiated conversations about the future vision and succession planning for ElectroShield, prompting Jenny to consider the long-term direction of the company. This included discussions about maintaining business viability and bench strength for key roles.
• Pandemic Adaptation: During the COVID-19 pandemic, Neil helped the team adapt to remote work by offering resources and strategies to maintain productivity and employee well-being. He emphasized maintaining positive company culture and prioritizing mental health, which resonated deeply with the leadership team.
• Strategic Planning Facilitation: Neil’s facilitation of strategic planning meetings provided valuable insights to ElectroShield’s leadership team. He encouraged proactive planning while addressing immediate challenges, ensuring the team remained forward-thinking.
RESULTS ACHIEVED:
• Improved leadership accountability and clearer expectations within the team.
• Enhanced strategic vision, including a stronger emphasis on succession planning.
• Effective adaptation to hybrid and remote work environments during the pandemic.
• Positive reinforcement and morale boosts for the leadership team, fostering resilience and collaboration.
CONCLUSION: Neil Arthur’s coaching and facilitation helped Jenny Kerns and the ElectroShield team navigate critical transitions and unforeseen challenges. His ability to balance long-term strategy with immediate problem-solving made a lasting impact on the organization’s growth and stability.
HOW JENNY DESCRIBES NEIL’S BUSINESS
Neil Arthur is a coach and consultant specializing in leadership development, strategic planning, and business advisory services.
He works closely with business owners and leadership teams to enhance accountability, develop long-term strategies, and address immediate organizational challenges. His approach combines one-on-one coaching, team facilitation, and tailored resource recommendations to drive personal and professional growth.
Neil’s work often includes fostering effective communication, enabling cultural shifts, and guiding businesses through significant transitions, such as leadership changes or market disruptions. His focus on actionable insights and a calming presence makes him a trusted partner for business leaders aiming to achieve sustainable success.
What is your transition challenge? Book time to explore your options.
"Neil’s expertise has been invaluable to our growth at Staub Manufacturing.
When we started collaborating, he helped us transform our marketing, branding, and sales strategies into a cohesive system that truly worked.
His ability to take my vision and turn it into reality, while also organizing and professionalizing our approach, was a game-changer. Whether it was helping us run a successful open house, organizing trade show efforts, or guiding us through the creation of a robust sales department,
Neil’s input always delivered measurable results. Our trade show efforts, in particular, went from mediocre to exceptional, driving significant leads and business.
Neil’s support has left a lasting positive impact on our operations and our team."
-Steve Staub, President, Staub Manufacturing Solutions
BACKGROUND:
Staub Manufacturing Solutions, a Dayton-based manufacturer, was facing challenges with professionalizing its operations, particularly in marketing, sales, and brand positioning. While the team excelled at manufacturing, they lacked the tools and processes to grow beyond a regional operation and compete nationally.
THE CHALLENGES:
Unfocused Marketing Efforts: The company’s trade show presence and marketing lacked a unified message, leading to missed opportunities.
Limited Sales Infrastructure: Without a structured sales department or metrics to track success, growth was stagnant.
Scaling Challenges: Transitioning from a small, regionally focused business to a professional organization required new strategies and expertise.
THE SOLUTION:
Neil Arthur stepped in to provide strategic consulting that addressed these challenges head-on:
• Marketing and Branding Overhaul: Neil helped the team craft a clear, customer-focused message—“Relax, we got this”—that resonated with clients. This approach highlighted Staub’s reliability and ability to deliver without constant oversight.
• Sales Department Development: He worked with the leadership to establish a structured sales division, including hiring and training key personnel, setting metrics, and refining the customer acquisition process.
• Trade Show Strategy: Neil revamped Staub’s trade show approach, ensuring the company’s presentations were professional and compelling, leading to better engagement and measurable outcomes.
RESULTS:
• Staub Manufacturing saw a 328% year-over-year sales growth during the first six months of 2016 following Neil’s guidance.
• The company expanded its reach beyond a 200-mile radius, establishing a national presence with clients across the U.S.
• Trade shows became a vital growth channel, generating high-quality leads and converting them into long-term customers.
CONCLUSION:
Neil Arthur’s expertise helped Staub Manufacturing transform from a regional player into a national competitor. His ability to organize, strategize, and professionalize the company’s operations laid the foundation for sustained growth.
WHAT DOES NEIL ARTHUR DO?
Based on Steve Staub’s interview, Neil Arthur is a consultant and coach specializing in helping businesses grow by professionalizing their operations and strategies. His work focuses on:
• Business Development: Establishing or refining sales departments, creating measurable processes, and expanding market reach.
• Marketing and Branding: Crafting cohesive messaging and improving branding efforts to resonate with target audiences.
• Event and Trade Show Management: Organizing impactful events and trade show strategies to enhance visibility and client engagement.
• Team Building and Culture: Facilitating better intergenerational collaboration and building cohesive teams.
Neil’s approach is particularly effective for technical companies or manufacturers looking to transition from small operations to more structured, professional organizations capable of scaling their success. His diverse background—spanning media, nonprofit management, and consulting—enables him to bring a wealth of experience and fresh perspectives to his clients.
Are you hitting a glass ceiling? Let’s have a breakthrough conversation.
"Working with Neil Arthur has been transformative for my business and personal growth. He walked me through some of the darkest times, from fearing I might lose my company to strengthening our position and gaining new customers.
Neil gave me the confidence to embrace my role as President, make decisive choices, and even rebrand my business after 42 years.
His guidance has equipped me with the tools and mindset to overcome challenges and pursue growth.
Neil’s support is what gets me through the day when things feel overwhelming."
— Sue Albrecht, President, Prototype Industries
BACKGROUND:
Prototype Industries, a small tool and die manufacturing company led by Sue Albrecht, faced significant challenges exacerbated by the COVID-19 pandemic. The company lost three key employees, struggled with maintaining operational stability, and navigated uncharted territory in expanding into COVID-related assembly operations.
CHALLENGES:
Loss of experienced staff during a critical growth period.
Financial strain, requiring Sue to forgo her salary to ensure employees received consistent pay.
A lack of branding and visibility for a business operating for over four decades.
Limited confidence in decision-making, often deferring to a retired partner.
SOLUTION:
Neil Arthur’s coaching provided Sue with:
• Strategic advice on rebranding, including a logo and consistent messaging for Prototype Industries.
• Emotional and practical support during business lows, helping Sue build resilience.
• A focus on leadership development, empowering Sue to embrace her role as President and confidently lead her team.
• Tools and guidance to create actionable plans for growth and stability, including adding new equipment and targeting specialized markets like education and healthcare.
RESULTS:
• Sue adopted a leadership mindset, no longer feeling the need to defer decisions.
• Prototype Industries experienced growth, including adding assembly operations for COVID-killing equipment shipped nationwide.
• The company rebranded, with plans to install its first logo-based signage and integrate branding into its products.
• A shift toward hiring more experienced personnel for sustainable growth.
• Neil’s mentorship enabled Sue to turn her business around, building a stronger foundation for the future.
EXPLANATION OF NEIL ARTHUR’S BUSINESS
Neil Arthur is a business coach and consultant specializing in empowering leaders and organizations to overcome challenges, implement growth strategies, and navigate transitions. He facilitates peer advisory boards where business leaders can exchange ideas, gain confidential feedback, and collaborate on solutions. Neil’s work often includes:
• Developing leadership skills and fostering confidence in business owners.
• Guiding rebranding efforts to enhance visibility and recognition.
• Providing tailored advice for organizational growth and restructuring.
• Supporting business transitions, such as leadership handovers or adapting to market shifts.
Neil’s personable and transparent approach makes him a trusted advisor, helping clients like Sue Albrecht navigate crises and emerge stronger.
Are you feeling pushed to the limit? Let’s talk about changing the limits.
"Working with Neil Arthur was transformative during a critical period for our organization. He brought a proactive approach, exceptional strategic thinking, and an unparalleled ability to leverage connections to bring in fresh perspectives.
Neil supported me personally during a difficult time in my life and played a crucial role in helping us reorganize, stabilize finances, and ultimately succeed.
His focus on not just getting things done, but doing so thoughtfully and strategically, left a lasting impact on both me and the organization."
-Mark Feuer, Partner, Taft Stettinius & Hollister LLP
CLIENT: Mark Feuer, Partner at Taft Stettinius & Hollister LLP, and former President and board member of the Miami Valley Council, Boy Scouts of America.
CHALLENGE:
The Miami Valley Council faced a crisis with the national organization threatening to revoke its charter due to financial mismanagement, governance issues, and lack of board leadership. Additionally, Mark Feuer was undergoing personal challenges and was hesitant to take on the presidency of the board without strong support.
SOLUTION:
Neil Arthur joined the board and immediately began implementing a three-phased approach to address the Council's challenges:
• Board Revitalization: Neil identified and recruited new, diverse board members by leveraging his extensive network. This initiative brought fresh perspectives and critical skills to the organization.
• Support for Leadership: Neil provided direct support to Mark Feuer during his presidency, ensuring that key decisions were made strategically and with foresight.
• Organizational Overhaul: As Mark's successor as president, Neil spearheaded efforts to reorganize the Council financially, operationally, and programmatically. His leadership helped reduce over $1 million in debt and solidified the Council's financial stability.
OUTCOME:
Neil's contributions transformed the Council into a sustainable and thriving organization, with stronger leadership, a more engaged board, and a clearer strategic direction. The Council not only avoided the revocation of its charter but also laid a foundation for long-term success. The Council was recognized as the “Most Improved Council” in the United States in 2011.
EXPLAINING NEIL ARTHUR’S BUSINESS:
Neil Arthur specializes in organizational leadership and strategic transformation, particularly for nonprofits and community organizations. His work involves:
• Leadership Development: Supporting leaders through crises and transitions with strategic advice and personal mentorship.
• Board Revitalization: Recruiting and aligning board members to bring diversity and effectiveness to governance.
• Financial and Operational Turnaround: Identifying and addressing key financial challenges, improving sustainability, and guiding organizations through restructuring.
• Strategic Networking: Leveraging extensive connections to introduce innovative solutions and foster collaboration.
Neil’s approach is hands-on and outcome-driven, focusing on addressing immediate crises while setting up structures for long-term growth and success.
Is your organization in distress? Make a quick call to help you find solutions.
"Neil is a knowledgeable and experienced consultant whose advice I deeply value. His ability to listen, offer thoughtful feedback, and provide actionable suggestions has been instrumental for me.
His one-on-one sessions were a type of ‘business therapy,’ allowing me to articulate my ideas and challenges more clearly, often revealing areas I hadn't considered.
Neil's extensive network and deep understanding of business dynamics make him a trusted advisor whose input carries weight and credibility."
-Bill Mullins, President, Mullins Rubber Products
CLIENT OVERVIEW:
Bill Mullins is the President and sole owner of Mullins Rubber Products, a family business specializing in bushings for the heavy-duty truck and trailer market. As a third-generation leader, Bill inherited a company with over 80 years of legacy and has been steering its operations through modern challenges.
CHALLENGES IDENTIFIED:
Navigating the complexities of running a legacy business.
Struggles with decision-making and clarifying business priorities.
The need for an external perspective to validate ideas and strategies.
A sense of isolation in tackling challenges unique to leadership roles.
NEIL ARTHUR'S ROLE:
Neil introduced Bill to The Alternative Board (TAB), a peer advisory and business coaching program. Through this platform:
• Peer Engagement: Bill participated in group discussions with like-minded business leaders, sharing insights and solutions to common challenges.
• Personalized Support: Neil provided one-on-one sessions where Bill could discuss specific business problems, clarify his thinking, and validate ideas without internal pressures or biases.
RESULTS ACHIEVED:
• Enhanced Decision-Making: Bill gained clarity in articulating and prioritizing his business strategies.
• Shared Learning: Discovering that many of his challenges were shared by peers helped normalize his struggles and encouraged collaborative problem-solving.
• Business Growth: The actionable insights provided by Neil and TAB sessions contributed to improved organizational focus and operational efficiency.
KEY TAKEAWAY:
Neil's ability to provide a safe, nonjudgmental space for reflection, combined with his deep industry knowledge, enabled Bill to tackle complex business challenges with confidence.
NEIL ARTHUR'S BUSINESS, EXPLAINED
Neil Arthur is a consultant and coach specializing in leadership and business strategy. His services focus on facilitating growth and clarity for business leaders through:
• Peer Advisory Boards: Bringing together business owners and executives to share insights, solve challenges collaboratively, and inspire innovation.
• Individual Coaching: Offering personalized guidance to help leaders refine their strategies, articulate goals, and make impactful decisions.
• Trusted Advisor: Providing a trusted, objective sounding board where leaders can freely explore their thoughts, challenges, and ideas.
Neil leverages his extensive network and experience to build trust and credibility, empowering clients like Bill Mullins to lead their businesses more effectively.
Are you struggling with decision making? Let’s talk now about a different perspective.
"Neil Arthur's approach to business is truly remarkable.
What I've always admired is how deeply he immerses himself in a client's world. Neil doesn't just learn about the surface level of a business—he lives it, understands its processes, its players, and its journey from every angle before offering insights.
His attention to detail, from small things like a quick, thoughtful note to a deep, analytical understanding of challenges, makes you feel supported every step of the way.
I've personally benefited from his guidance and his ability to make people around him better. Neil isn't just a professional; he's the kind of person who raises the bar for everyone he works with.
Anyone fortunate enough to collaborate with him should know they're in the best hands."
- Dan Edwards, Entrepreneur and Founder of Pivotal Media LLC
CLIENT: Dan Edwards, Entrepreneur and Founder of Pivotal Media LLC
CHALLENGE:
Dan Edwards sought to elevate his entrepreneurial ventures and personal brand in a competitive business environment.
Early in his career, he faced challenges in effectively showcasing his skills, navigating his career trajectory, and building a reputation within Dayton's business community.
NEIL ARTHUR'S CONTRIBUTION:
• Neil Arthur’s involvement helped Dan gain prominence and visibility in Dayton's professional landscape.
• Neil provided Dan with opportunities to host high-profile events and facilitated meaningful collaborations, such as integrating Dan's podcast with the Dayton Business Journal's platform.
• Neil's structured, results-oriented approach served as a benchmark for professionalism, encouraging Dan to adopt a more strategic and research-driven mindset in his own endeavors.
OUTCOME:
Dan credits Neil with having a lasting impact on his career, shaping his approach to client relationships and business operations. Inspired by Neil’s example, Dan has successfully built Pivotal Media LLC, a thriving company specializing in integrated marketing, public relations, and commercial production. Dan continues to draw on Neil’s leadership and influence in his professional journey.
Is your business thriving. If not, let’s talk to find out how it can.
NEIL ARTHUR’S BUSINESS EXPLAINED
Neil Arthur is a business coach and consultant with a deep focus on fostering professional growth and organizational excellence. He specializes in guiding businesses and individuals through strategic planning, brand visibility, and leadership development. Neil is recognized for his hands-on approach—fully immersing himself in his clients' businesses to understand their unique challenges and opportunities.
Neil’s expertise spans multiple areas, including event production, community engagement, and integrated marketing. His work is grounded in a commitment to helping clients amplify their strengths and achieve measurable results. By combining analytical rigor with a personal touch, Neil equips his clients with the tools to excel in competitive environments while inspiring confidence and a sense of purpose.
"Working with Neil Arthur has been a truly transformative experience.
Neil has an extraordinary ability to bring people together and facilitate tough conversations in a way that makes everyone feel comfortable and heard.
His approachability and collaborative spirit have been pivotal in driving groups toward common goals. Whether it’s strategizing for a nonprofit or leading community initiatives,
Neil’s leadership qualities—like vision, facilitation skills, and genuine likability—create a foundation for success. I’ve always appreciated his knack for turning challenges into opportunities, and his dedication to making a lasting impact is both inspiring and unmatched."
- Dan McCabe, Chief of Staff, CARESOURCE and CEO of CareSource Foundation
CLIENT BACKGROUND:
Dan McCabe, Chief of Staff, CARESOURCE and CEO of CareSource Foundation, retired, has collaborated with Neil Arthur for over 15 years in various professional and community settings. Their partnership began during a critical period for the Boy Scouts of America's Miami Valley Council.
CHALLENGES:
The organization faced significant financial and operational issues, including:
An unserviceable debt burden.
Demographic challenges impacting membership growth.
A looming threat of merger or dissolution by the national body due to its precarious condition.
The board was initially unaware of the severity of these issues, necessitating an immediate shift from long-term strategic planning to short-term crisis management.
NEIL’S ROLE AND ACTIONS:
• Neil joined the board and took charge of the Strategic Planning Committee.
• Upon uncovering the depth of the problems, Neil spearheaded an intensive effort to stabilize the organization. Key actions included:
• Collaborating with other board members to develop a pragmatic, year-long turnaround plan.
• Leading tough but necessary conversations, including the exit of the existing Scout executive and recruitment of new leadership.
• Engaging stakeholders, including the national Boy Scouts organization, to ensure buy-in for their recovery strategy.
RESULTS:
• The Miami Valley Council not only survived but was recognized as the most improved council in the nation in 2011.
• It retained its independence, avoided a merger, and solidified its financial and operational standing.
• The organization served over 5,000 members in the Miami Valley area, reinforcing its vital role in the community.
TRANSFORMATION IMPACT:
Neil’s leadership and collaboration left an indelible mark, setting a standard for future governance. His ability to unite people, guide strategic initiatives, and persevere through challenging circumstances was instrumental in achieving these outcomes.
EXPLANATION OF NEIL ARTHUR’S BUSINESS
Neil Arthur specializes in guiding organizations and communities through challenging transitions and towards sustainable success. His expertise lies in:
• Facilitation of Strategy and Vision: Neil excels at uniting diverse groups to develop actionable strategies that address immediate challenges while aligning with long-term goals.
• Collaborative Leadership: By fostering a spirit of collaboration, Neil ensures that all voices are heard, creating an inclusive environment where tough decisions can be made effectively.
• Community Impact and Relationship Building: Neil’s work extends beyond traditional business settings to community boards, nonprofits, and civic initiatives, leveraging his business acumen and approachability to drive progress.
Neil’s work is characterized by his ability to engage, inspire trust, and create impactful change through his approachable and visionary leadership style.
Is your organization threatened? Let’s talk to find ways to overcome.
"Neil Arthur played a pivotal role in guiding my family through a challenging business transition.
His ability to identify and strengthen the unique traits of each of my sons helped us seamlessly navigate the complexities of handing over our third-generation business. Neil’s approach not only alleviated the pressure of making difficult decisions but also ensured that the transition didn’t compromise our family bonds.
With Neil’s guidance, my sons have grown closer and taken our business to new heights. His expertise and network have been invaluable to us during this journey. I couldn’t recommend Neil more highly for anyone looking for thoughtful and impactful consulting."
-Jane Newton
BACKGROUND:
Jane Newton founded, owned, and managed a propane business for 30 years. As the sole heir to her father's hardware company, Jane built the propane distribution business while deeply integrating herself into its operations and community leadership. Facing retirement, Jane needed to transition ownership to her four sons while preserving family harmony and ensuring the business’s continued success.
CHALLENGES:
Balancing family dynamics with business operations.
Determining roles for her sons based on their strengths.
Minimizing disruption to the business and family during the transition.
Coping with her personal shift away from the central role in the business.
NEIL ARTHUR’S APPROACH:
• Assessment and Role Alignment: Neil helped identify the strengths and weaknesses of each son, using structured assessments and business planning tools. This ensured that each son was placed in a role where they could excel, avoiding potential conflict.
• Leadership Coaching: Neil guided Jane in stepping back from her central role, transitioning the business leadership to her sons. Through thoughtful exercises, Neil prepared Jane emotionally and practically for her retirement.
• Strategic Transition Planning: He facilitated the natural emergence of a leadership hierarchy without forcing decisions, which mitigated family tensions.
• Network Support: Leveraging his extensive connections, Neil provided additional resources and expertise to resolve specific issues during the process.
RESULTS:
• A seamless transition to the next generation, with family bonds intact and stronger than ever.
• A clear organizational structure that aligned with each son’s capabilities and aspirations.
• Continued business growth despite challenges like the COVID-19 pandemic.
• Jane successfully retired, with her sons steering the business toward diversification and expansion.
CONCLUSION:
Neil Arthur’s combination of personalized coaching, strategic planning, and practical tools transformed Jane’s daunting transition into a successful handoff, preserving the business and family legacy.
WHAT NEIL ARTHUR DOES:
Neil Arthur provides tailored coaching and consulting services focused on business transitions, leadership development, and organizational growth.
His expertise lies in helping business owners identify strengths within their teams, develop clear succession plans, and create harmony between professional and personal goals. Neil’s approach is highly collaborative, utilizing assessments, structured exercises, and his extensive network to address challenges such as role alignment, leadership training, and cultural transformation.
Whether working with family-owned enterprises or larger organizations, Neil’s goal is to facilitate growth, resilience, and enduring success.
What is your family business challenge? Book time to explore your options.
"Neil Arthur is someone whose name is always at the top of my contact list when I need guidance.
His commitment, professionalism, and ability to help others navigate complex situations are unparalleled.
Neil has a unique way of staying current, analyzing problems, and communicating solutions in a way that resonates deeply with his audience. He’s passionate, trustworthy, and brings a sense of purpose to everything he does, whether it’s leading in the Boy Scouts or advising in a business setting.
I can confidently say that Neil’s guidance has made a tangible difference in both my professional endeavors and personal growth."
— Jeff Smith, President, Diamond Consulting Group
CLIENT:
Jeff Smith, President of Diamond Consulting Group, an actuarial consulting firm.
CHALLENGE:
Jeff Smith faced complex leadership challenges in his professional and volunteer roles, including navigating local political dynamics during a re-election campaign for a school board position.
He sought guidance to align resources and manage differing opinions effectively while maintaining a focus on community service and business excellence.
SOLUTION PROVIDED BY NEIL ARTHUR:
• Neil Arthur played a pivotal role in guiding Jeff through his re-election campaign, combining professional strategies with a personal commitment to service.
• His approach emphasized leadership through listening, team-building, and creating consensus.
• Neil also served as a trusted advisor in scouting-related leadership roles, helping Jeff foster youth leadership in challenging, resource-scarce environments.
IMPACT:
• Neil’s support helped Jeff develop strategies that balanced passion for community service with professional acumen.
• Neil’s advice on aligning resources and staying relevant has been integral to Jeff’s continued success in business and his ongoing community impact.
• Jeff credits Neil’s ability to inspire and guide as a significant factor in his achievements.
EXPLAINING NEIL ARTHUR’S BUSINESS:
Neil Arthur is a coach and consultant who specializes in helping individuals and organizations achieve their goals through structured guidance and strategic insight.
His work involves facilitating change, fostering leadership, and aligning resources to achieve defined outcomes. Whether advising on personal leadership challenges, professional transitions, or organizational growth, Neil focuses on creating actionable strategies tailored to his clients’ needs.
By asking critical questions, identifying key milestones, and maintaining a deep understanding of evolving business and community contexts, Neil empowers his clients to navigate change effectively and achieve lasting results.
What is your leadership challenge? Let’s talk about overcoming it.
"Neil Arthur has been an invaluable resource for me as a CEO.
His ability to ask insightful questions and challenge my thinking has been instrumental in helping me evaluate and address complex business challenges.
Neil’s integrity and genuine approach to building relationships instill trust, not just in him but also in the people he introduces.
I’ve come to rely on Neil for his strategic perspective and his knack for uncovering the root causes of issues within our operations.
Having worked with him for over two decades, I wholeheartedly recommend Neil to any business leader seeking a trusted partner to navigate tough decisions and achieve clarity in their business strategy."
-Jeff Van Fleet, President, Lighthouse Technologies, Inc
CLIENT: Jeff Van Fleet, CEO of Lighthouse Technologies
INDUSTRY: IT Consulting
CHALLENGES FACED
Jeff Van Fleet, CEO of Lighthouse Technologies, described the inherent challenges of leading a tech company, including:
The loneliness of the CEO role and the difficulty of finding a trusted partner to discuss complex problems.
Balancing front-office, back-office, and sales operations while maintaining strategic direction.
Identifying the root causes of operational inefficiencies and ensuring alignment with organizational goals.
NEIL’S APPROACH:
Neil Arthur brought a unique mix of strategic insight and genuine engagement. He provided:
• Thought-provoking questions to help Jeff dissect challenges and uncover underlying issues.
• A structured yet flexible approach to working on specific projects, enabling gradual trust-building before scaling engagements.
• Guidance on prioritizing tasks and aligning them with long-term business goals.
RESULTS:
With Neil’s support, Jeff gained:
• Clarity in addressing operational challenges, leading to more focused strategic execution.
• Confidence in making critical decisions through Neil’s targeted questioning and analysis.
• A trusted partnership that extended beyond individual projects, fostering ongoing collaboration and support.
Neil’s influence helped Lighthouse Technologies strengthen its leadership approach and operational focus, demonstrating the value of having an experienced business coach who can bridge the gap between strategy and execution.
MY VIEW OF NEIL’S BUSINESS
Neil Arthur specializes in working with business leaders, particularly in the C-Suite, to tackle strategic challenges and operational inefficiencies. His approach involves:
• Asking Insightful Questions: Neil’s method focuses on helping leaders identify and address the root causes of their problems, rather than just treating symptoms.
• Project-Based Introduction: He typically begins with targeted projects to address specific issues, such as sales or supply chain challenges, to build trust and assess cultural alignment.
• Strategic Guidance: Neil works with leadership teams to refine their strategies, prioritize actions, and stay focused on long-term goals while managing day-to-day operations.
• Relationship Building: Known for his integrity and ability to foster connections, Neil creates a trusted environment where leaders feel comfortable sharing their challenges.
In essence, Neil operates as a strategic advisor and coach, empowering leaders to navigate their business challenges with clarity and confidence.
Do you need a CEO sounding board? Let’s talk now.
"Working with Neil Arthur has been a transformative experience. Neil brings a wealth of experience, having learned from his own challenges and successes.
He is open-minded and listens intently, often providing fresh perspectives that challenge conventional thinking.
Through Neil’s guidance, I’ve learned how to write effective job descriptions, redefine my role in the company, and critically evaluate key aspects of our business, like our soft goods department.
Neil doesn’t shy away from tough conversations but instead asks insightful questions that push you out of your comfort zone and help you grow. His honesty and ability to inspire confidence make him an invaluable resource for any business leader looking to improve and adapt."
- Mary Beth McLaughlin, CEO, Scenic Solutions.
BACKGROUND:
Mary Beth McLaughlin is the CEO of Scenic Solutions, a company specializing in scenery fabrication, lighting, and rigging installations. Scenic Solutions faced several challenges, including administrative burden, the need for workforce training, and strategic decisions about business direction. These issues were compounded during the COVID-19 pandemic, which severely impacted their industry and sales.
CHALLENGES IDENTIFIED:
Administrative overload as the company grew.
The need to transition from an owner-operator model to a leadership-driven structure.
Strategic decisions about scaling and restructuring departments.
The pandemic halted operations, creating uncertainty and financial strain.
Attracting and retaining talent in a competitive market.
NEIL ARTHUR’S APPROACH:
• Encouraged Mary Beth to redefine her role in the company, even assisting in writing her job description.
• Helped identify inefficiencies and opportunities in the soft goods department, guiding decisions on marketing and profitability.
• Provided strategies for employee training and leveraging grant opportunities.
• Facilitated meaningful discussions through a peer advisory board (The Alternative Board, TAB), enabling Mary Beth to gain insights from other business leaders.
• Offered candid advice and posed thought-provoking questions to challenge established assumptions.
RESULTS:
• Scenic Solutions emerged stronger from the pandemic, purchasing new technology like a six-axis carving robot to enhance production capabilities.
• The company achieved a certification as a women-owned business, opening new avenues for growth and partnerships.
• A more confident leadership style helped Mary Beth navigate the recovery process and adapt to changing circumstances.
• Renewed focus on employee development and customer service led to an engaged workforce and improved client relationships.
CONCLUSION:
With Neil’s guidance, Scenic Solutions transitioned from crisis management to strategic growth, embodying resilience and innovation in a challenging industry.
EXPLAINING NEIL ARTHUR’S BUSINESS
Neil Arthur is a coach and consultant specializing in guiding business leaders and owners to overcome challenges, adapt to change, and achieve sustainable growth. His expertise lies in:
• Facilitating strategic decision-making through honest, insightful discussions.
• Helping business owners redefine their roles and clarify responsibilities within their organizations.
• Providing tools and techniques for organizational restructuring and employee engagement.
• Leveraging peer advisory boards to foster learning and collaboration among business leaders.
• Challenging clients’ assumptions with thought-provoking questions, encouraging innovative solutions and growth.
Neil’s approach combines deep experience, candid communication, and a genuine commitment to his clients’ success, making him a trusted advisor for businesses navigating change or seeking transformation.
Has your scaling hit a roadblock? Book a chat now to talk about getting around the obstacles.
"Working with Neil has been an incredible experience. His ability to bring clarity and structure to complex situations is unmatched.
I’ve watched him thoughtfully assess challenges and bring the right people together to address them, whether in community development or business transitions.
Neil’s transparency, strategic thinking, and commitment to inclusivity make him a trusted leader and a valuable collaborator. His work consistently leaves a lasting, positive impact."
– Sara Woodhull, university endowment leader
BACKGROUND:
Sara Woodhull, a professional in major gift work, has held various leadership roles in organizations like the University of Dayton and Wright State University. She has been passionate about causes such as diversity, equity, inclusion, and community engagement. As her career evolved, she faced challenges in navigating professional transitions, fostering inclusivity in predominantly homogenous spaces, and revitalizing her community involvement amid the changing dynamics in Dayton.
CHALLENGES IDENTIFIED:
Navigating Professional Shifts: Transitioning between significant roles, including her move to the NPR station WYSO, Sara sought strategies to reestablish her professional focus and engagement.
Community Challenges: While Dayton’s downtown experienced growth, Sara observed a persistent negative self-image within the community, which stifled its potential.
Diversity and Inclusion Goals: Working in a predominantly white space, Sara felt the pressing need to integrate diverse voices into her fundraising efforts.
NEIL ARTHUR’S IMPACT:
Neil provided Sara with insights that helped her:
• Recognize and address systemic community challenges by connecting and collaborating with diverse stakeholders.
• Build strategic frameworks for solving organizational issues by bringing together the right people to tackle specific goals.
• Foster a mindset of clarity and confidence while emphasizing inclusivity in her work.
Sara noted Neil’s strengths in leadership, community engagement, and strategic problem-solving as transformative. His ability to assess situations thoroughly and guide stakeholders toward actionable solutions made him an invaluable mentor and strategist.
RESULTS:
Sara experienced renewed focus and saw pathways to greater impact within her professional and personal pursuits. Neil’s approach encouraged inclusivity and collaboration, aligning her efforts with her passions for the environment, community, and diversity.
EXPLANATION OF NEIL ARTHUR’S BUSINESS:
Neil Arthur specializes in leadership and strategic consulting, focusing on community and organizational transformation. His work includes:
• Strategic Problem-Solving: Neil excels in assessing challenges and identifying opportunities for impactful change in businesses and communities.
• Community Engagement: He brings together diverse stakeholders, fostering collaboration to address complex issues and achieve shared goals.
• Leadership Development: Neil supports individuals and organizations in navigating transitions, developing clarity, and crafting actionable strategies for growth.
His transparent and inclusive approach ensures that solutions are holistic and sustainable, making him a trusted figure in business and community leadership.
Is your strategy overcoming challenges? Let’s talk about strategy.
"Working with Neil Arthur has been invaluable. He brings a combination of wisdom, experience, and an authentic understanding of the challenges faced by leaders.
Neil isn't about cookie-cutter solutions; he meets you where you are and helps move the ball forward at your pace. He makes you feel heard and valued, and his ability to listen without judgment while providing actionable advice is unmatched.
As a CEO, it can be isolating at times, but Neil offers that outside perspective and support that’s vital for success. His insights have made a real difference for me and my business."
- Tony Alexander, CEO of Great Oak Funding
CLIENT:
Tony Alexander, CEO of Great Oak Funding
CHALLENGES:
Leadership isolation as a CEO, with limited external sounding boards for addressing complex issues.
The need for tailored guidance rather than formulaic approaches to leadership and business challenges.
SOLUTION BY NEIL ARTHUR:
• Neil Arthur offered Tony a safe, non-judgmental space to share challenges and brainstorm solutions.
• Drawing on his extensive experience, Neil provided customized insights and actionable strategies for navigating business and leadership obstacles.
• He prioritized Tony's concerns and allowed the process to unfold at a pace suited to Tony’s unique situation.
IMPACT:
• Tony found in Neil a trusted advisor and confidant who valued his thoughts and opinions.
• Neil's approach of tailored, adaptive guidance helped Tony address real-time challenges effectively, making leadership a less isolating experience.
• The ongoing relationship underscored Neil’s role in fostering clarity and confidence in leadership.
NEIL'S BUSINESS DESCRIPTION IN TONY’S WORDS
Neil Arthur is a leadership consultant and advisor who specializes in empowering business leaders to navigate challenges with confidence and clarity.
His approach focuses on providing personalized, non-formulaic solutions that address the unique needs of each client. Neil creates a supportive environment where leaders can voice concerns, explore solutions, and move forward on their terms.
He leverages his vast professional experience and ability to build genuine relationships, offering wisdom, actionable insights, and a steadfast commitment to his clients’ success.
Do you feel isolated? Book a conversation to explore options.
"When I wanted to bring an unprecedented training program to the Greater Dayton area, starting from scratch, Neil was the obvious choice. I needed someone with connections, business savvy, and the willingness to go the extra mile to make this event a success. Neil knocked it out of the park. The attendance, which exceeded all expectations, was entirely thanks to his efforts, and those who attended gained tremendous value from the experience. His creativity, interpersonal skills, and unwavering dedication make him an exceptional collaborator and a trusted ally in any project."
— Chuck Underwood, Founder and Principal, The Generational Imperative
CLIENT: Chuck Underwood, Founder of The Generational Imperative
CHALLENGE:
Chuck sought to introduce a pioneering generational training program in the Greater Dayton, OH, area—a market new to such initiatives. Starting from zero, he required a partner who could effectively connect with the local business community, organize the event, and ensure it was well-received.
SOLUTION:
Chuck enlisted Neil Arthur, leveraging Neil’s extensive local network, creative approach, and commitment to excellence. Neil not only managed the logistics but also applied innovative marketing strategies to ensure the program’s success.
NEIL ARTHUR’S CONTRIBUTION:
Neil played a pivotal role in the success of this initiative by:
• Leveraging his network: With deep roots in the business community, Neil identified key stakeholders and decision-makers who would benefit most from the training, ensuring strong attendance.
• Strategic event planning: From logistics to marketing, Neil orchestrated every detail of the event, ensuring seamless execution.
• Effective messaging and positioning: Neil understood the value of Chuck’s program and framed it in a way that resonated with local business leaders, driving engagement.
• Commitment to excellence: Going beyond the basics, Neil’s hands-on approach and willingness to put in extra effort ensured not only high turnout but also meaningful impact for attendees.
RESULTS:
• The event exceeded attendance expectations, with paid participants representing a wide range of industries.
• Attendees gained significant value, thanks to Neil’s precise outreach and ability to connect the right people with the right opportunity.
• The success of this event established a long-term professional relationship between Neil and Chuck, proving Neil’s ability to create, manage, and execute high-stakes business initiatives.
IMPACT:
Neil demonstrated his expertise in event planning, stakeholder engagement, and delivering measurable outcomes. His role in this project showcases his ability to translate vision into action, making him an invaluable partner for businesses looking to grow, adapt, and thrive.
NEIL ARTHUR’S BUSINESS EXPLAINED
Neil Arthur is a business coach and consultant with a deep focus on fostering professional growth and organizational excellence. He specializes in guiding businesses and individuals through strategic planning, brand visibility, and leadership development. Neil is recognized for his hands-on approach—fully immersing himself in his clients' businesses to understand their unique challenges and opportunities.
Neil’s expertise spans multiple areas, including event production, community engagement, and integrated marketing. His work is grounded in a commitment to helping clients amplify their strengths and achieve measurable results. By combining analytical rigor with a personal touch, Neil equips his clients with the tools to excel in competitive environments while inspiring confidence and a sense of purpose.
What is your business challenge? Book time to explore your options.